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How to use the Ascema Agent

How to use the Ascema Agentlink

The Acema Agent enables you to check that everything is working correctly with the Ascema system and catch up on any previous alerts you may have missed.

The agent icon can be found on your taskbar at any time; if it is not immediately visible then it may be necessary to open up additional icons using the windows ^ icon.

Info

The Ascema icon will usually be displayed in full colour which indicates that it is successfully connected to the manager

If for any reason your agent is not currently connected to the manager then this will be indicated by the Ascema icon turning grey

The icon will return to its normal red colour as soon as your agent is able to reconnect to the manager.

Catching up on alertslink

To check up on any alerts you may have missed

  • Find the Ascema icon on your taskbar, you may need to expand out the icon tray as shown in the diagram
  • Right-click on the Ascema icon to bring up the agent menu

  • On the agent menu select the Last Notification option
  • The agent will then pop up the last alert shown

Viewing Ascema settingslink

If there are network or connectivity problems with the Ascema Manager your administrator may ask you to check the agent details.

  • Find the Ascema icon on your taskbar, you may need to expand out the icon tray as shown in the diagram
  • Right-click on the Ascema icon to bring up the agent menu

  • For further information on the configuration of your agent select the Configure Agent option
  • The Agent will then display its current status information. The manager address and email address details here should be as set on the manager, these should not be amended from this dialog.

Opening the Ascema Manager applicationlink

Should you need to open the Ascema Manager application to access more detailed reports you can do so through the agent

  • Find the Ascema icon on your taskbar, you may need to expand out the icon tray as shown in the diagram
  • Right-click on the Ascema icon to bring up the agent menu

  • Select the Manager UI option
  • Your browser will open a new window and the login page for the Ascema Manager will be displayed

  • Using your Ascema username and password you may now log into the Ascema Manager